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67
Miscellaneous Printout Problems
PictureMate prints blank pages.
The print head may need cleaning. See page 60.
The borders or layout are incorrect.
● Select a different Layout setting. See page 16 (if
printing directly from PictureMate) or page 32 (if
printing from a computer).
● Crop your photo to enlarge and print only a part
of it. See page 17.
● When you print borderless photos, PictureMate
automatically expands your images. If your photos
are cut off too much around the edges, you can
adjust the amount of expansion. See page 56
(if printing directly from PictureMate) or page 32
(if printing from a computer).
Where to Get Help
Epson Technical Support
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at epson.com/support
and select your product for solutions to common
problems. You can download drivers and
documentation, get FAQs and troubleshooting advice,
or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the
following information ready:
● Product name (PictureMate Snap [PM 240] or
PictureMate Flash [PM 280])
● Product serial number (located on the bottom of
PictureMate)
● Proof of purchase (such as a store receipt) and
date of purchase
● Computer configuration
● Description of the problem
PictureMate.book Page 67 Thur sday, January 18, 2007 4:43 PM