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Cleaning the Paper Guide ................................................................................................................ 339
Cleaning and Transporting Your Product ............................................................................................. 341
Cleaning Your Product ..................................................................................................................... 341
Transporting Your Product ............................................................................................................... 344
Solving Problems .................................................................................................................................... 347
Checking for Software Updates........................................................................................................ 347
Product Status Messages ................................................................................................................ 348
Status Menu Error Codes................................................................................................................. 349
Running a Product Check ................................................................................................................ 353
Resetting Control Panel Defaults ..................................................................................................... 354
Solving Setup Problems................................................................................................................... 355
Product Does Not Turn On or Off................................................................................................. 356
Noise After Ink Installation........................................................................................................... 356
Software Installation Problems .................................................................................................... 356
Solving Network Problems ............................................................................................................... 357
Product Cannot Connect to a Wireless Router or Access Point .................................................. 357
Network Software Cannot Find Product on a Network................................................................. 358
Product Does Not Appear in OS X Printer Window...................................................................... 359
Cannot Print Over a Network....................................................................................................... 360
Cannot Scan Over a Network ...................................................................................................... 361
Solving Copying Problems ............................................................................................................... 362
Product Makes Noise, But Nothing Copies.................................................................................. 362
Product Makes Noise When It Sits for a While............................................................................. 363
Originals Do Not Feed From the Automatic Document Feeder .................................................... 363
Solving Paper Problems................................................................................................................... 363
Paper Feeding Problems............................................................................................................. 364
Paper Jam Problems in the Front Cover (A) ................................................................................ 365
Paper Jam Problems in the Rear Paper Feed Slot (B1) .............................................................. 367
Paper Jam Problems in the Front Paper Feed Slot (B2).............................................................. 367
Paper Jam Problems in the Cassette (C1/C2/C3/C4).................................................................. 370
Paper Jam Problems in the Rear Cover 1 (D1)............................................................................ 372
Paper Jam Problems in the Rear Cover (E) of the Optional Paper Cassette Unit ....................... 374
Document Jams in the Automatic Document Feeder (F) ............................................................. 376
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