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Incorrect Colors
If your printouts have incorrect colors, try these solutions:
• Make sure the paper type setting matches the paper you loaded.
• Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
• If you selected Standard-Vivid (Windows) or Normal-Vivid (OS X) as the quality setting in the printer
software, try selecting Standard (Windows) or Normal (OS X) instead.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• The ink packs may be old or low on ink, and you may need to replace them.
• After you print, the colors in your printout need time to set as the ink dries. During this time, the colors
may look different than you expect. To speed up drying time, do not stack your printouts on top of each
other.
• Your printed colors can never exactly match your on-screen colors. However, you can use a color
management system to get as close as possible. Try using the color management options in your
printer software.
• For best results, use genuine Epson ink and paper.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
Available Epson Papers
Related tasks
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - OS X
Managing Color - OS X
Related topics
Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes
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