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Viewing a Fax on the LCD Screen
Sent Fax Quality is Poor
If the sent fax quality is poor, try these solutions:
• Clean the scanner glass.
• Clean the ADF.
• Try changing the resolution setting on the control panel.
• Try adjusting the density setting on the control panel.
• If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send
feature.
Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the
product may automatically lower the resolution.
• Try enabling the error correction mode (ECM) setting.
Parent topic: Solving Faxing Problems
Related references
Basic Settings - Fax
Fax Sending Options
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Cleaning Your Product
Sent Fax is Received in an Incorrect Size
If your recipient receives a fax in an incorrect size, try these solutions:
• If you are trying to fax an A3-size document, make sure the recipient's fax machine supports the paper
size. If the message OK (Reduced Size) appears in the fax transmission report, the recipient's fax
machine does not support A3-size documents.
• If you are sending a fax using the scanner glass, make sure your original is placed correctly on the
scanner glass and that the correct paper size is selected on the control panel.
• Clean the scanner glass and document cover.
Parent topic: Solving Faxing Problems
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