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8. Select Print Nozzle Check Pattern, then press the start button to run a nozzle check and confirm
that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, leave the product on and
wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the
ink cartridges may be old or damaged and needs to be replaced.
Parent topic: Print Head Cleaning
Related tasks
Checking the Nozzles Using the Product Control Panel
Loading Paper in Cassette 2 (Lower Cassette)
Related topics
Replacing Ink Cartridges
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows computer or Mac.
1. Make sure the CD/DVD tray is not inserted for printing.
2. Load a few sheets of plain paper in the product.
3. Do one of the following:
• Windows: Right-click the product icon in the Windows taskbar.
• Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select
Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility
and select Open Printer Utility.
• Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,
select your product, and select Open Print Queue. Select Utility.
4. Select Head Cleaning.
You see one of these windows:
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