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LCD screen message Condition/solution
No dial tone detected. Make sure the phone cable is connected correctly and the phone line works.
Run Check Fax If you connected the product to a PBX (Private Branch Exchange) phone line
Connection under Fax or Terminal Adapter, turn off the Dial Tone Detection setting.
Settings in Setup menu.
Combination of IP There is a problem with the network connection to your product.
address and subnet
mask is invalid. See
your documentation.
Recovery mode An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still receive this error
message, contact Epson for support.
Parent topic: Solving Problems
Related references
Where to Get Help
Paper Jam Problems Inside the Product
Paper Jam Problems in the Paper Cassette
Paper Jam Problems in the Auto Duplexer
Paper Jams in the Automatic Document Feeder
Related topics
Loading Paper
Placing Originals on the Product
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Disconnect any interface cables connected to your product.
2. Load plain paper in the product.
3. Press the home button, if necessary.
4. Press the left or right arrow button and then select Setup.
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