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5. Reattach the duplexer.
6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Paper Cassette
Paper Jams in the Automatic Document Feeder
Paper Jams in the Automatic Document Feeder
If you have problems with paper jams in the automatic document feeder (ADF), follow the steps below or
on the LCD screen to clear the jam.
1. Cancel the print job, if necessary.
2. Remove your originals from the ADF.
3. Open the ADF cover, then carefully remove any jammed paper.
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