A26391-K144-Z120-1-7619, edition 2 83
Troubleshooting and tips
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Take note of the safety hints in the "Important notes" chapter, when you connect or
disconnect cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also make a note of any
error messages displayed.
► Switch the notebook off.
► Contact your sales outlet or our customer service centre.
Restoring the hard disk contents under Windows
All hard disk contents are deleted during hard disk restoration. Operating system, drivers and
software utilities must be reinstalled. It is therefore recommended to save important data to a
backup medium before restoring the hard disk contents.
With the "Windows Recovery CD" you can restore the operating system on your notebook.
With the "Drivers & Utilities" CD you can restore some of the programmes from the original software
and your notebook’s original operating system onto your hard disk.
► Switch the notebook off.
► Insert the "Windows Recovery CD" into the optical drive.
► Restart the notebook.
► Follow the instructions on the screen.
i
A high level of computer expertise is required in order to partition the hard disk manually.
You must then reinstall all the drivers. Use the "Drivers & Utilities" CD provided.