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Troubleshooting and tips
A26391-K144-Z120-1-7619, edition 2 87
The mouse does not work
If the connected mouse does not work, it can have the following reasons:
Touchpad driver is not installed properly
► Deinstall the touchpad driver.
► Install the actual driver from the "Drivers & Utilities" CD.
Mouse driver is not loaded
► Check whether the correct mouse driver is properly installed and is present before the
application programme is started.
Detailed information can be found in the User guides for the mouse or application programme.
Mouse is not connected
► Switch the notebook off.
► Check whether the mouse cable is correctly connected to the notebook.
If you use an adapter or extension lead with the mouse cable, check the connections.
► Switch the notebook on.
The printer does not print
► Make sure that the printer is switched on and is on-line (see the manuals supplied with the
printer).
► Check that the cable connecting the notebook and the printer is connected properly.
► Check that the correct printer driver is installed.
► Check the entry for the port used in the BIOS Setup in the Advanced - Serial/Parallel Port
Configurations menu. The respective entry in the fields of Serial Port or Parallel Port must
match the setting in the application programme under Windows.
Acoustic warnings
A beep sounds every few seconds
The battery is almost flat.
► Charge the battery.