Gateway 960 Server User Manual


 
103
Troubleshooting
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Your CD drive tray does not open
Press a straightened paper clip wire into the CD drive’s manual eject hole.
The drive tray opens.
If this problem happens frequently while the server is turned on, the drive
may be defective.
Cleaning CDs
Clean CDs by wiping from the center to the edge, not around in a circle, using
a product, such as a soft cloth, made especially for cleaning CDs.
Diskette drive
The diskette drive is not recognized
Restart your server.
Open your server case and make sure that the cables are connected
correctly to the diskette drive and the system board. The red-striped edge
of the data ribbon cable indicates Pin 1 and corresponds with Pin 1 on the
diskette drive (typically on the side farthest from the power supply
connection). If necessary, reverse one end of the cable so the red-striped
edge of the data ribbon cable faces Pin 1 on the diskette drive. Make sure
that the pins are not bent or misaligned. For more information, see
“Installing a media drive” on page 48.
You cannot save a file to diskette or you get the message “disk is full
or write-protected”
Make sure that the write-protection tab on the upper-right corner of the
diskette is down (unprotected).
Make sure that the diskette is formatted.