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Modem problems
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Modem problems
The modem is not recognized by the system
Probable Cause Solution
The modem has not
been added as new
hardware.
Add the modem as new hardware.
The modem is not
connected to a live
phone jack.
Make sure the line connected to the modem is
live and plugged into the appropriate port on
the modem (line port.)
The modem is not
configured with a valid
interrupt or address.
Check the system settings for possible
conflicts. If one exists, correct the problem by
selecting an available interrupt and address.
The phone jack is shared
by another modem or
telephone.
If the modem shares the jack with another
device, make sure the other device does not
have the port open (for instance, someone is
on the phone, or another modem is in use.)