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System problems
The system will not start up
The system is non-responsive
The keyboard does not work
Probable Cause Solution
The system is not
connected to an AC
outlet.
Check the power cable(s), then verify
connection to an AC power source.
The Voltage selection
switch is not set
correctly.
Make sure the voltage selection switch is set
to the correct power source.
Probable Cause Solution
An error occurs during
an application or your
system may be out of
memory.
Restart your computer by pressing the reset
button. If the system is still non-responsive,
press and hold in the power button for 4
seconds to turn the system off. Turn the
system back on, then follow the on-screen
instructions.
Probable Cause Solution
A key was depressed
while the system was
starting up.
Clear the sticking key, then turn off the system,
wait for a few seconds, then turn the system
back on.
The keyboard is not
plugged in or connected
properly.
Check the cable. Make sure it is plugged in
correctly.
Something spilled into
the keyboard.
Turn off the system. Turn the keyboard upside
down to let it dry before using the keyboard
again.
The keyboard is
defective.
Try a keyboard you know is working.