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Troubleshooting
Error messages
This section lists common error messages that may be displayed on your
monitor. These messages often indicate procedural errors such as an incorrect
keystroke or a write-protected diskette. Some messages, however, may indicate
a problem that requires you to consult the troubleshooting section of this
manual.
Error Message Solutions
Access denied. Try saving to a new file or diskette.
Move the write-protection tab over the hole on
the back of the diskette.
Bad command or file name. Make sure you entered the right command.
Verify the specified drive and try it again. If you
are trying to exit MS-DOS to return to
Windows, type exit and press
ENTER
.
Base memory [xxx]
expansion.
This is an informational message only. No
action is required.
Checking RAM on disk
controller.
Your BIOS configuration is incorrect. Enter the
BIOS Setup utility, then verify the parameter
values.
CD is not recognized. See “The CD drive is not recognized by the
system” on page 73 for possible solution.
Data error. Run ScanDisk on the reported disk.
Decreasing available
memory.
Your BIOS configuration is incorrect. Enter the
BIOS Setup utility, then verify the parameter
values.
Diskette drive is not
recognized.
See “The diskette drive is not recognized by
the system” on page 78 for possible solution.
Diskette drive 0 seek to
track 0 failed.
Enter the BIOS Setup utility, then verify the
diskette drive parameters.
Check the diskette drive cables. Make sure Pin
1 on the cable aligns with Pin 1 on the
connector.