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CHAPTER 5: Troubleshooting
78
DVD-RW drive
The computer does not recognize a disc in the optical disc
drive
• Make sure that the disc label is facing front (facing you),
then try inserting it again.
• Try a different disc. Occasionally, discs are flawed or
become scratched and cannot be read by the DVD-RW
drive.
• Your computer may be experiencing some temporary
memory problems. Shut down and restart your
computer.
• Some music CDs have copy protection software. You may
not be able to play these CDs on your computer.
• Clean the disc. For more information, see “Cleaning
optical discs” on page 63.
An audio CD does not produce sound
• Make sure that the disc label is facing front (facing you),
then try inserting it again.
• Some music CDs have copy protection software. You may
not be able to play these CDs on your computer.
• Make sure that the volume controls are turned up. For
more information, see “Adjusting the volume” on
page 42.
• Make sure that the mute controls are turned off. For
more information, see “Adjusting the volume” on
page 42.
• If you have external speakers attached, make sure that
the speakers are turned on and that the cables are
connected correctly and securely.
• Clean the disc. For more information, see “Cleaning
optical discs” on page 63.
• Shut down and restart your computer.
8512740.book Page 78 Thursday, September 27, 2007 2:43 PM