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CHAPTER 5: Troubleshooting
84
You need to burn programs that were recorded with your
computer to a DVD using Media Center
• Media Center saves recorded programs in the DVR-MS
format. You can burn a DVR-MS file to a DVD with DVD
recording (burning) software and with Media Center
itself.
You want to play recorded programs on other computers
• A DVR-MS file recorded to DVD can be replayed on
another computer running Media Center or on any
computer that has a DVD player and DVD decoder
software (such as WinDVD). The non-Media Center
computer must also have at least Windows XP with
Service Pack (SP) 1 or 2, Windows Media Player 9 or later,
and the Windows patch Q810243 Update.
You get a “Download Error” message when Media Center
tries to update the Program Guide
• You must be connected to the Internet to update the
Program Guide. Make sure that your Internet account is
set up and connected to the computer.
Memory
You see a “Memory error” message
• Use the Memory Diagnostic Tool to inspect your system
memory.
To run the Memory Diagnostic Tool:
• Click (Start), type Memory Diagnostic Tool,
then press E
NTER. Click Restart now and check for
problems. Your computer restarts and runs the
memory diagnostics.
You see a “Not enough memory” error message
• Close all programs, then restart your computer.
Help
For more information about troubleshooting memory errors, click Start,
then click Help and Support. Type the phrase memory error in the Search
Help box, then press E
NTER.
8512740.book Page 84 Thursday, September 27, 2007 2:43 PM