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hp fax 1240 series
chapter 8
112
troubleshooting
copy messages
Can’t print fax.
Wrong paper
detected. Replace
paper. Press OK to
continue.
An incorrect paper size is loaded in the paper tray.
The HP Fax can only print faxes on letter, A4, or legal paper. If another
paper size is loaded in the paper tray, the HP Fax will not be able to
print the received fax. Load letter, A4, or legal paper, and then press
OK to print the fax.
message solution
message solution
Copy cancelled.
• The paper tray does not have enough paper.
Make sure the paper tray is loaded and the HP Fax is on an even
surface. Restart your copy job.
• The rear cleanout door is loose.
Make sure the rear cleanout door is fully attached, as shown
below. Restart your copy job.
• The HP Fax has a paper jam.
Clear the paper jam and replace the rear cleanout door. Restart
your copy job.
For more information, see paper jams on page 97.
Custom size XX%
maximum.
Custom size XX%
minimum.
You entered a custom percentage size that is outside the maximum and
minimum allowed.
Enter a new percentage that does not exceed the limits specified in the
error message.
Maximum number of
copies is XX.
You have requested too many copies.
Enter a number of copies less than the maximum specified in the
message on the front panel display.
Can’t make copy.
Can’t copy to small
paper size. Press OK
to continue.
An incorrect paper size is loaded in the paper tray.
The HP Fax can only copy on letter, A4, or legal paper. If another paper
size is loaded in the paper tray, the HP Fax will not be able to make a
copy. Load letter, A4, or legal paper, and then make your copy.