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user guide
troubleshooting information
115
troubleshooting
fax log error codes
Use the table below to help you interpret the codes that appear in the results
column of the fax log. See generate reports manually on page 35 for
information on printing the fax log. The table also indicates which codes are
specific to error correction mode (ECM).
If the same error appears repeatedly, try turning off ECM. See use error
correction mode on page 46.
error code error definition
(223 ECM)
224
One or more received pages might not be readable.
225-231 There is a feature incompatibility with the sending fax machine.
232-234
(235-236 ECM)
237
The telephone connection was lost.
238
(239-241 ECM)
The sending fax machine sent an unexpected communication.
242 The sending fax machine is attempting to receive instead of send.
243-244
(245-246 ECM)
The sending fax machine prematurely ended the session.
247-248
(249-251 ECM)
There was a communication error with the sending fax machine.
252 Telephone line conditions were too poor to receive a fax.
253 The sending fax machine attempted to use an unsupported page width.
281
(282 ECM)
283-284
(285 ECM)
286
The telephone connection was lost.
290 There was a communication error with the sending fax machine.
291 The received fax could not be stored.
314-320 There is a feature incompatibility with the receiving fax machine.
321 There was a communication error with the receiving fax machine.
322-324 Telephone line conditions were too poor to send a fax.
(325-328 ECM)
329-331
The receiving fax machine indicated one or more pages might not be
readable.
332-337
(338-342 ECM)
343
The receiving fax machine sent an unexpected communication.