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ENWW 8-11
Printing problems
A blank page is printed
z Check the LCD control panel for error messages
For a list of error messages, see “LCD control panel messages.”
z Check the printheads for tape
Make sure you have removed the printhead protective tape from
each ink nozzle.
z Check the printer setup
Make sure your printer is selected as the current or default printer.
For information about setting the default printer, see the online Help
for your computer’s operating system.
z Check the parallel port on your computer (Windows only)
If you are using a parallel interface connection, make sure the
printer is connected directly to the parallel port. Do not share the
port with other devices, such as a Zip drive.
Placement of the text or graphics is wrong
z Make sure the media size or orientation settings are correct
Make sure the media size and page orientation selected in the
software application match the settings in the printer driver.
z Make sure the media is loaded correctly
If everything on the page is slanted or skewed, check the following:
• Make sure the media width and length guides fit snugly but
gently against the edges of the stack.
• If the optional multipurpose tray is installed in the Tray 1 location,
make sure that no more than 100 sheets of media or 20
transparencies (up to 11 mm or 0.43 inch, stacked) are loaded in
the tray.
• For Tray 2, make sure that no more than 300 sheets of media
(up to 30 mm or 1.2 inches, stacked) are loaded in the tray.
Tray 2 can hold a maximum of 50 transparencies.
• For optional Tray 3, make sure that no more than 700 sheets of
media (up to 70 mm or 2.8 inches, stacked) are loaded in the
tray. Tray 3 can hold a maximum of 50 transparencies.
For more information about loading media, see “Selecting and
loading print media.”