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ENWW 8-17
Ink is not filling the text or graphics completely
z The printheads have poor contact
Remove and then reinstall the printheads. See “Replacing
printheads.”
z The printheads need cleaning
Whenever print quality decreases noticeably, it is a good idea to
clean the printheads. For instructions on cleaning the printheads
from the LCD control panel, see "Cleaning the printheads."
Note Printhead condition and media type are important factors in print
quality. For more information, see "Maintaining the printheads."
z An incorrect media type is being used
Some media types are not suitable for use with your printer.
See “Media and paper-handling specifications.”
z The wrong print quality mode is being used
• Try to print using Best print quality mode.
• If the printheads are several years old, they might need to be
replaced. For printhead health information, print a Supplies
Status page, or see the Supplies Status page of the embedded
Web server. To replace the printheads, see “Replacing
printheads.”
• If these procedures do not help, see “Telephone support” for
information about contacting HP support.
Color problems
Whenever you experience color-related problems with the printer,
calibrate the color before trying any other steps. For more information,
see “Calibrating color.”