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8-20 ENWW
Color prints inconsistently after installing a new
ink cartridge
z The ink cartridges have poor contact
Try removing and then reinstalling the ink cartridges, making sure
that they snap firmly into place.
z The printheads are clogged and need to be cleaned
For instructions on cleaning the printheads, see “Cleaning the
printheads.”
Colors do not line up properly with each other
z The printheads need to be aligned
The printheads on your printer are automatically aligned when a
printhead is replaced. However, you might notice print quality
improvement by performing the alignment procedure.
For instructions on aligning the printheads from the LCD control
panel, see “Aligning the printheads.”
z Graphics in the document are not placed properly
Use the zoom or print preview feature of your software application
to check for gaps in the placement of graphics on the page.
Media-handling problems
Media feed problems
z Print media is jammed in the printer
Check for jams.
See “Media jams” for instructions on clearing a jam.
z Printer feeds multiple sheets
Make sure that only one type of media is loaded in each tray.
Some media types are not suitable for use with your printer.
See “Media and paper-handling specifications.”