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Troubleshooting 1–7
Finding the Help You Need
Help from Your Notebook
To access the Help and Support Center window:
■ In Windows 2000 Professional, select Start > Help.
■ In Windows XP, select Start > Help and Support.
Help and Support Center is a comprehensive resource for
contacting an HP support specialist, downloading software or
software updates, and managing your notebook system. The
system management features can help you learn to use, optimize,
and customize, as well as troubleshoot, your notebook hardware,
operating system, and other software.
On-screen instructions are provided for all topics.
Help from Documentation
For operating system help:
■ In Windows 2000 Professional, select Start > Help.
■ In Windows XP, select Start > Help and Support.
Refer also to your operating system online Help or printed
documentation. For additional operating system help, visit the
Microsoft Web site at
http://www.microsoft.com.
For application or utility help: Open the software, then select
the Help option. The Help option may be a button or menu item
that is labeled “Help” or identified with a question mark icon.
Some Help files can be accessed by pressing the
F1 (or f1) key.
For help with optional hardware: Refer to the documentation
included with the device. Documentation may be printed, on a
CD, or within the device software. Some device documentation
includes troubleshooting as well as general instructions.
320399-002.book Page 7 Thursday, June 19, 2003 1:17 PM