HP (Hewlett-Packard) 320399-002 Laptop User Manual


 
vi Troubleshooting
Contents
Fax transmissions do not work . . . . . . . . . . . . . . . . 2–32
Message reports excessive line current . . . . . . . . . . 2–32
Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–33
Notebook cannot connect to the network . . . . . . . . 2–33
Connection occurs, but network seems inactive . . . 2–33
Some network resources are not available . . . . . . . 2–34
Network connection is slow . . . . . . . . . . . . . . . . . . 2–34
No computers found in Network Neighborhood or
Network Places . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–34
PC Card problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–35
PC Card alerts are not audible . . . . . . . . . . . . . . . . . 2–35
PC Card does not work and alerts are not
audible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–35
Notebook does not recognize a PC Card . . . . . . . . . 2–36
Network PC Card stops communicating . . . . . . . . . 2–36
PC Card modem is not working . . . . . . . . . . . . . . . 2–36
Television problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–37
S-Video jack has 7 pins . . . . . . . . . . . . . . . . . . . . . . 2–37
Television is blank. . . . . . . . . . . . . . . . . . . . . . . . . . 2–37
Temperature Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 2–38
Notebook feels abnormally hot . . . . . . . . . . . . . . . . 2–38
Battery pack is warm after charging . . . . . . . . . . . . 2–38
USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–39
USB device does not work . . . . . . . . . . . . . . . . . . . 2–39
USB device does not work during startup . . . . . . . . 2–39
Wireless LAN (WLAN) Device Problems . . . . . . . . . . 2–40
Notebook cannot connect to wireless network . . . . 2–40
Notebook cannot access network resources . . . . . . 2–41
Connection breaks after 3 minutes . . . . . . . . . . . . . 2–41
Notebook cannot connect to Internet when
WEP is enabled on the access point . . . . . . . . . . . . 2–42
Rate indication in the Connection Status fluctuates 2–42
Throughput and connection range vary . . . . . . . . . . 2–43
Notebook cannot detect a Bluetooth device . . . . . . 2–43
Index
320399-002.book Page vi Thursday, June 19, 2003 1:17 PM