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Troubleshooting 2–17
FireWire (IEEE 1394) Problems
The high-speed serial bus connector available on some notebooks may
be identified in your model-specific documentation as the FireWire
connector or as the 1394 connector. The information in this section
applies to connectors with either name.
FireWire device does not work
■ Be sure the FireWire device is plugged securely into an electrical
outlet as well as into the FireWire connector on the notebook.
■ Verify that the device is functioning properly by connecting it to a
FireWire connector on another system.
■ Verify with the device manufacturer that you are using the correct
driver(s).
■ Use the Device Manager utility in your operating system to check for
and resolve any resource conflicts.
FireWire connector has only 4 pins
The FireWire connector on your notebook may differ from the FireWire
connector on a desktop computer. Desktop computers often have 6-pin
FireWire connectors and notebooks often have 4-pin FireWire connectors.
To connect a FireWire device with a 6-pin cable to your notebook:
■ Replace the 6-pin cable on the device with a 4-pin cable.
■ Use a 6-pin to 4-pin adapter.
You can obtain a 6-pin cable or a 6-pin to 4-pin adapter from most
computer or electronics retailers.
A FireWire device connected to the notebook with a 4-pin connection
must be connected to external power as well as to the notebook.
320399-002.book Page 17 Thursday, June 19, 2003 1:17 PM