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2–34 Troubleshooting
Problems and Solutions
■ Verify that an Ethernet LAN adapter is selected in the Network
Properties window of your operating system.
■ If you are using a software or hardware firewall, make sure that it is
properly configured.
Some network resources are not available
■ Verify that you have logged onto the network with the credentials
required to access the resources. For credential and logon
information, contact your network administrator.
■ Verify that the application you are using, for example, your email or
Web browser application, is functioning properly.
■ To determine whether your notebook must be a member of a
Windows domain in order to use the resources, contact your network
administrator.
Network connection is slow
Verify that your network adapter is configured for the speed and duplex
required by your network. For information about the requirements of your
network, contact your network administrator.
No computers found in Network
Neighborhood or Network Places
■ Verify the network adapter connection to the network.
■ If you are part of a Windows workgroup, verify that the workgroup
name is correct.
■ If you are part of a Windows domain, verify that the domain name is
correct and that you are logged into the correct domain.
320399-002.book Page 34 Thursday, June 19, 2003 1:17 PM