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Troubleshooting 2–19
Hard Drive Problems
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The primary hard drive is a hard drive in a hard drive bay; an
optional secondary hard drive is a hard drive in an additional
bay. The additional bay may be a MultiBay in the notebook,
a bay in a port replicator, or an external bay.
Primary hard drive cannot be accessed
The drive may be protected by DriveLock or other drive protection
software. For security management procedures, refer in your
model-specific documentation to a security, password, or Setup utility
section.
Primary hard drive is not recognized
Replace the hard drive:
■ If your model-specific documentation includes procedures for
replacing the primary hard drive, follow the instructions carefully.
■ If your model-specific documentation does not include hard drive
replacement instructions, refer to the Worldwide Telephone Numbers
booklet included with the notebook to contact a service provider.
320399-002.book Page 19 Thursday, June 19, 2003 1:17 PM