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Technical support 172
Technical support
In this section
Before you contact HP........................................................................................................................... 172
HP contact information.......................................................................................................................... 172
Free automated customer support services............................................................................................... 172
Before you contact HP
Be sure to have the following information available before you call HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Applicable error messages
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
• In the United States, see the HP US service locator webpage (http://www.hp.com/service_locator).
• In other locations, see the Contact HP worldwide (in English) webpage
(http://welcome.hp.com/country/us/en/wwcontact.html
).
For HP technical support:
• In the United States, for contact options see the Contact HP United States webpage
(http://welcome.hp.com/country/us/en/contact_us.html
). To contact HP by phone:
o Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a
week. For continuous quality improvement, calls may be recorded or monitored.
o If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (http://www.hp.com
).
• In other locations, see the Contact HP worldwide (in English) webpage
(http://welcome.hp.com/country/us/en/wwcontact.html
).
Free automated customer support services
Free Automated Customer Support Services