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106 Troubleshooting and maintaining Back to TOC
The bottom of the scanned image is cut off.
● The ADF can handle items up to 355.6 mm (14 inches) long. If
the item is longer, scan it in sections on the glass. If the item is
the correct length, choose the correct page size setting in the
ADF dialog box prompt before scanning.
● If sent to a printer, the item might be too complex (require too
much memory) for the printer to process. If possible, choose a
printer with more memory. Or, select a lower resolution or
different output type, like black and white or grayscale.
● If you are scanning from the scanner buttons, make sure the
correct page size for the ADF is selected in the HP Scanjet
Controls control panel:
1 Choose Control Panels from the Apple ( ) menu, and
then choose HP Scanjet Controls from the submenu.
2 Click the Buttons tab in the HP Scanjet Controls dialog
box, and then click the tab for the scanner button you are
using.
3 In the ADF Page Size section of the dialog box, select the
setting that corresponds to the pages you are using with the
ADF.
4 Close the HP Scanjet Controls dialog box.
Note: If you use a different scanner button with the ADF and
encounter this problem again, follow these steps to set
the correct page size for that button.
After starting a scan from the Copy button using the ADF, the
scanned image is reduced on the printed page and extra space
appears around the scanned image.
When using the Copy button, the ADF page size settings are not
sent automatically to the printer. Set the page size in the Page
Setup dialog box on the computer:
1 In the Application menu (located in the upper-right corner of
the screen), choose Finder.
2 In the File menu, choose Page Setup.
3 Choose the appropriate page size in the Paper pull-down
menu.
4 Click OK.
For more information about setting the page size, see the Mac OS
Help on your computer.