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Back to TOC Troubleshooting and maintaining 93
Resolving image-quality issues
This section contains information for resolving image-quality issues,
whether you scanned using the scanner glass, the ADF, or the XPA.
● “Resolving issues with scanned images.” See this page.
● "Resolving issues with printed copies" on page 96.
● "Resolving issues with slides and negatives" on page 98.
Resolving issues with scanned images
This section contains solutions to issues that affect all scanned
images, regardless of whether you used the scanner glass or the ADF.
If you were printing, see also "Resolving issues with printed copies" on
page 96.
Scanned images are too light or too dark.
The original image might be very light or dark or be printed on
colored paper. Adjust the midtone, highlight, and shadow settings
from the HP Precisionscan Pro software. See "Scanning from HP
Precisionscan Pro" on page 39.
Scanned images have black dots or streaks in top and bottom
margins.
There might be ink, glue, correction fluid, or some other substance
on the scanner glass. Clean the scanner glass. See "Cleaning the
scanner glass" on page 111.
Scanned images have unwanted lines through them.
● The scanner glass might be dirty. Clean the glass. See
"Cleaning the scanner glass" on page 111.
● If you are using the ADF, the ADF glass might be dirty or
scratched. Clean the ADF glass. See "Cleaning the ADF glass"
on page 112.