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Chapter 4 33
Support Tools Manager (STM)
4 Support Tools Manager (STM)
The Support Tools Manager (STM) is a platform for online support tools currently
available for HP9000 Series 700 and 800 machines.
Upon startup, you connect to a local or remote system. STM displays a map of the
hardware configuration. You use this system map to select one or more devices, then run
the desired tool (such as a verifier, exerciser, or expert tool) on the selected device(s).
Results are displayed on the system map.
NOTE For the most current information on Support Tools, see our Web site,
“Systems Hardware, Diagnostics, and Monitoring,” at
http://www.docs.hp.com/hpux/systems/. This Web site also contains
additional documents, such as tutorials, quick reference guides, and release
information.
This chapter introduces STM and covers the following topics:
• Running STM
• Three Interfaces
• System Map and Device Icons
• Menus and Commands
• Getting Result Information (Logs)
• Remote Execution
• Getting Help
• Common Problems