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HP Photosmart eStation C510 series - 'Incompatible Ink
Cartridges' Error Message Appears on the Product Display.
Remove and reinsert the cartridges and verify that they are fully inserted and locked in place.
Also, make sure the cartridges are installed into the correct slots.
Make sure the cartridges are installed correctly
1. Make sure the product is turned on.
2. Open the cartridge door.
The print carriage moves towards the center of the product.
Open the cartridge door
3. Make sure you are using the correct cartridges for your product. See the labels inside the printer, near the print
carriage, to determine the correct cartridges. For a full list of compatible cartridges, visit HP SureSupply website
at
http://www.hp.com/buy/suresupply.
4. Remove a cartridge from a slot.
5. Reinsert the cartridge by sliding it into the correct slot until it clicks. Match the color and the icon of the cartridge
to the color and icon of each slot.
Reinsert the cartridge in the correct slot
6. Repeat these steps for each of the cartridges.
NOTE: If the cartridges are installed in the wrong slots and you cannot remove them or if the above solutions
did not solve the problem, contact HP support for service at
www.hp.com/support.
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