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h. Reinsert the cartridge.
Reinsert the cartridge
i. Close the cartridge door.
j. If you still receive the error message, turn the product off, and then on again.
Solution five: Replace the cartridges
▲ If the error has not been resolved in the solution above, continue with this solution.
Replace the cartridges that are causing the problem.
To find the compatible cartridge number, look at the stickers near the cartridges inside the printer cover or go
online to
www.hp.com/go/learnaboutsupplies.
HP Photosmart eStation C510 series - 'Printhead appears
to be missing, not detected, incorrectly installed, or
incompatible' Error Message Appears on the Computer
Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the
first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.
Solution 1: Reinstall the printhead and cartridges
▲ Check to make sure the printhead and the cartridges are installed.
To reinstall the printhead
1. Make sure that the product is turned on.
2. Open the ink cartridge access door by lifting from the front center of the product, until the door locks into place.
3. The print carriage moves towards the middle of the product.
HP Photosmart eStation C510 series - 'Printhead appears to be missing, not detected, incorrectly installed, or incompatible' Error
Message Appears on the Computer
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