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On light Resume
light
Check
Print
Cartridge
lights
Description Solution
Black print
cartridge
light Off
The tri-color print
cartridge has been
removed.
Replace the tri-color
print cartridge, or
print in ink-backup
mode with the black
print cartridge. For
more information,
see
Printing in ink-
backup mode.
On Off Tri-color
print
cartridge
light Off
Black print
cartridge
light On
The black print
cartridge is getting
low on ink.
The black print
cartridge has been
removed.
Replace the black
print cartridge when
print quality is no
longer acceptable.
Replace the black
print cartridge, or
print in ink-backup
mode with the tri-
color print cartridge.
For more
information, see
Printing in ink-
backup mode.
Product messages
The following is a list of product-related error messages:
•
Firmware revision mismatch
Firmware revision mismatch
Solution: To find support and warranty information, go to the HP Web site at
www.hp.com/support. If prompted, choose your country/region, and then click
Contact HP for information on calling for technical support.
Cause: The revision number of the product firmware does not match the revision
number of the software.
File messages
The following is a list of file-related error messages:
•
Error reading or writing the file
•
File not found
•
File format not supported
•
Invalid file name
•
Supported file types for the HP Printer
Error reading or writing the file
Solution: Check to see if you have the right folder and file name.
Chapter 5
(continued)
60 Solve a problem
Solve a problem