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Solution 3: Check the paper guide position
Solution: Remove the stack of paper from the input tray, and then reload the paper.
Make sure that you slide the paper-width guide to the right until it stops at the edge
of the paper.
For more information, see:
Load paper
Cause: The paper guides are not positioned correctly.
If this did not solve the issue, try the next solution.
Solution 4: Make sure the stack of envelopes is loaded correctly
Solution: Remove all paper from the input tray. Load a stack of envelopes in the
input tray, with the envelope flaps facing up and on the left.
NOTE: To avoid paper jams, tuck the flaps inside the envelopes.
For more information, see:
Load envelopes
Cause: A stack of envelopes was loaded incorrectly.
Text or graphics are cut off at the edge of the page
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
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Solution 1: Check the margins in your software application
•
Solution 2: Make sure the document can fit on a supported paper size
•
Solution 3: Remove and reload the paper in the input tray
Print troubleshooting 123
Troubleshooting