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On light Resume
light
Check
Print
Cartridge
lights
Paper
Selectio
n lights
Description Solution
On Blinking Both
blinking
Current
selectio
n On,
Others
Off
The print carriage is
stalled.
Open the front access
door, and check that
the carriage is not
blocked.
On Blinking Both
blinking
All
blinking
The control panel
overlay is not
attached or is not
attached properly.
1. Turn off the
product.
2. Attach the control
panel overlay
using the printed
instructions that
came with the
product.
3. Turn on the
product.
Blinking Blinking Both
blinking
All off Scanner failure Turn off the product,
and then turn it on
again.
If the problem
persists, contact HP
customer support. In
the meantime, you
can continue to use
the product as a
printer.
Blinking Blinking Both
blinking
All
blinking
The product has a
fatal error.
1. Turn off the
product.
2. Unplug the power
cord.
3. Wait a minute,
then plug the
power cord back
in.
4. Turn on the
product.
If the problem
persists, contact HP
Support.
On Off Both On Current
selectio
n On,
Others
Off
Both print cartridges
are getting low on
ink.
Replace one or both
print cartridges when
print quality is no
longer acceptable.
On Off Tri-color
print
cartridge
light On
Current
selectio
n On,
Others
Off
The tri-color print
cartridge is getting
low on ink.
Replace the tri-color
print cartridge when
print quality is no
longer acceptable.
Chapter 12
(continued)
138 Troubleshooting
Troubleshooting