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On light Resume
light
Check
Print
Cartridge
lights
Paper
Selectio
n lights
Description Solution
Black print
cartridge
light Off
The tri-color print
cartridge has been
removed.
Replace the tri-color
print cartridge, or print
in ink-backup mode
with the black print
cartridge. For more
information, see
Use
ink-backup mode.
On Off Tri-color
print
cartridge
light Off
Black print
cartridge
light On
Current
selectio
n On,
Others
Off
The black print
cartridge is getting
low on ink.
Replace the black
print cartridge when
print quality is no
longer acceptable.
The black print
cartridge has been
removed.
Replace the black
print cartridge, or print
in ink-backup mode
with the tri-color print
cartridge. For more
information, see
Use
ink-backup mode.
Product messages
The following is a list of product-related error messages:
•
Door open
•
Firmware revision mismatch
•
Mechanism error
•
Memory is full
•
Scan errors
•
Unable to print
•
Product might not be correctly installed
•
Product was not found
•
Product could not find available scan destinations
•
Required software component was not found or was incorrectly installed
•
Error occurred while communicating with the product
Door open
Solution: Close the front access door or the print cartridge door.
(continued)
Errors 139
Troubleshooting