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This section contains the following topics:
•
Flashing lights
•
Product messages
•
File messages
•
General user messages
•
Paper messages
•
Power and connection messages
•
Print cartridge messages
Flashing lights
The lights on the produch flash in special sequences to inform you about various error
conditions. Refer to the following table for information on solving your error condition
based on which lights are on or blinking on the product.
On light Resume
light
Check
Print
Cartridge
lights
Paper
Selectio
n lights
Description Solution
Off Off Off All off The product is
turned off.
Press the On button
to turn the product on.
Blinking Off Off Current
selectio
n On,
Others
Off
The product is
processing a job,
such as print, scan,
copy, or alignment.
Wait for the product to
finish.
Blink faster
for 3
seconds
and then
On
Off Off Current
selectio
n On,
Others
Off
The product is busy. Wait for the product to
finish.
Blink for 20
seconds
and then
On
Off Off Current
selectio
n On,
Others
Off
Scan was pressed,
and there was no
response from the
computer.
Make sure the
computer is turned
on, the product
software is installed,
and the computer is
connected to the
product with a USB
cable.
On Blinking Off Current
selectio
n On,
Others
Off
The product is out of
paper.
Load paper and press
Resume.
The product has a
paper jam.
Clear the paper jam,
and then press
Resume.
Blinking Off Off Current
selectio
n On,
Others
Off
The front access
door or the print
cartridge access
door is open.
Close the front
access door or the
print cartridge access
door.
Chapter 12
136 Troubleshooting
Troubleshooting