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On light Resume
light
Check
Print
Cartridge
lights
Paper
Selectio
n lights
Description Solution
On Off Both
blinking
Current
selectio
n On,
Others
Off
The print cartridges
are missing or not
seated correctly.
Install or remove and
reinsert print
cartridges.
The print cartridge
might be defective.
1. Remove the
black print
cartridge.
2. Close the print
cartridge door.
3. Check the On
light.
•
If the On light
blinks,
replace the
tri-color print
cartridge.
•
If the On light
remains
steadily lit,
replace the
black print
cartridge.
The print cartridge is
not intended for use
in this product.
The print cartridge
might not be
supported for use in
the product. See the
printed
documentation for
more information.
On Off Tri-color
print
cartridge
light
blinking
Black print
cartridge
light Off
Current
selectio
n On,
Others
Off
The tri-color print
cartridge is missing
or not seated
correctly.
Install or remove and
reinsert the tri-color
print cartridge.
On Off Tri-color
print
cartridge
light Off
Black print
cartridge
light
blinking
Current
selectio
n On,
Others
Off
The black print
cartridge is missing
or not seated
correctly.
Install or remove and
reinsert the black print
cartridge.
On Off Off Off The tape was not
removed from one
or both print
cartridges.
Remove the print
cartridge, remove
tape, and reinsert the
print cartridge.
(continued)
Errors 137
Troubleshooting