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Overview 77
8
Problem solving
Overview
This chapter will help you troubleshoot and solve problems that might occur while using
the HP LaserJet 4100 mfp series.
Clearing jams Occasionally, media might jam during copying and printing. This section
helps you locate jams, properly clear them from the product, and solve
repeated jams.
Understanding
control panel error
messages
Many of the messages that appear on the control panel are self-
explanatory. However, some messages indicate a problem that requires
intervention, or request further action. This section lists these messages
and recommends corrective actions.
Correcting output
quality problems
The product should produce high-quality jobs. If copy or print jobs do not
look sharp and clear; if defects such as lines, specks, or smears appear
on the page; or if media is wrinkled or curled; use this section to
troubleshoot and solve the output quality problem.
Understanding
error messages for
the hard disk, FIR
port, and PS
Additional messages are shown on the control panel to help you
troubleshoot issues that involve the hard disk, the FIR port connection,
and PS.This section lists these types of messages and recommends what
to do.