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Understanding control panel messages 87
CANNOT DUPLEX
CLOSE REAR BIN
The product cannot duplex because the rear output slot is open. Close the rear output slot.
CHECK INPUT
DEVICE
alternates with
PAPER PATH OPEN
PLEASE CLOSE IT
The optional input tray cannot feed media to the product because a door or paper guide is open.
Check the doors and paper guides and close any that are open.
CHECK OUTPUT
DEVICE
alternates with
CLOSE OUTPUT
DELIVERY PATH
The optional output device is not properly connected to the product. A proper connection must
be made for printing to continue.
CHECKING PAPER
PATH
The engine is checking for possible jams or media that was not cleared from the product.
CLOSE TOP COVER The top cover is open and must be closed for printing to continue.
CLOSE TOP OR LEFT
DOOR
Either the top cover or left door is open and must be closed to allow printing to resume.
DISK DEVICE
FAILURE
The EIO disk had a critical failure and can no longer be used.
Remove the EIO disk and replace it with a new one.
DISK FILE
OPERATION FAILED
The requested operation could not be performed. You might have attempted an illegal operation,
such as trying to download a file to a non-existent directory.
DISK FILE
SYSTEM IS FULL
Delete files from the EIO disk and then try again. (See the software Help for more information.)
DISK IS
WRITE PROTECTED
The EIO disk is protected, and no new files can be written to it. Disable the write protection.
EIO [N] DISK
INITIALIZING
The disk in EIO slot [n] is initializing.
EIO [N] DISK
NOT FUNCTIONAL
The EIO disk is not working correctly. Remove the EIO disk from the slot indicated by [n].
Replace it with a new EIO disk.
EIO [N]
INITIALIZING
ALTERNATES WITH
DO NOT POWER OFF
Wait for the message to disappear (this might take up to 5 minutes). If the product EIO card is
operating correctly and communicating with the network, this message disappears after
approximately 1 minute and no action is required.
If the EIO card is unable to communicate with the network, this message remains for 5 minutes
and then disappears. In this case the product is not communicating with the network (although
the message is no longer present). The problem might be a bad EIO card, a bad cable or
connection on the network, or a network problem. Contact your network administrator.
EIO [N] DISK
SPINNING UP
The disk accessory in EIO slot [n] is initializing.
EXTERNAL DEVICE
INITIALIZING
When an external paper-handling device is connected to the printer, it must initialize after the
computer is turned on or after coming out of PowerSave mode.
INPUT DEVICE
CONDITION [XX.YY]
An input paper-handling device requires attention before printing can resume. Turn the product
off. Disconnect the cable to the input paper handling device and then reconnect it. Turn the
product on.
See the documentation that came with the paper-handling device for assistance.
INSTALL TONER
CARTRIDGE
The toner cartridge has been removed and must be reinstalled for printing to continue.
INSTALL TRAY [X] The specified tray is not installed and must be inserted and closed for printing to continue.
Control panel messages (continued)
Message Explanation or recommended action