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96 Chapter 8 – Problem solving EN
Troubleshooting the hard disk
Troubleshooting the hard disk
Item Explanation
The product does not
recognize the hard disk.
Turn the product off and verify that the hard disk is inserted correctly
and is securely fastened. Print a configuration page to confirm that the
hard disk has been recognized (see “Information menu” on page 37).
The disk is not
initialized.
DISK X NOT
INITIALIZED
Use the Windows-based embedded Web server or the Macintosh-
based HP LaserJet Utility to initialize the disk.
Disk failure.
EIO X DISK
NOT FUNCTIONAL
Turn the product off and make sure that the EIO disk is inserted
correctly and securely fastened. If the message persists, the disk
drive needs to be replaced.
The disk is write
protected.
DISK IS
WRITE PROTECTED
Fonts and forms cannot be stored on the disk when the disk is write
protected. Use the Windows-based embedded Web server or the
Macintosh-based HP LaserJet Utility to remove the write protection
from the disk.
You attempted to use a
disk-resident font, but
the product substituted
a different font.
If you are using PCL, print the PCL font page, and verify that the font
is on the disk. If you are using PS, print the PS font page and make
sure that the font is on the disk.