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Understanding control panel messages 93
55.XX
PRINTER ERROR
alternates with
CYCLE POWER TO
CONTINUE
A temporary printing error occurred.
Press
START. The page containing the error automatically reprints if jam recovery is enabled.
If the error does not clear, turn the product off, and then turn the product on.
56.X
PRINTER ERROR
alternates with
CYCLE POWER TO
CONTINUE
A temporary printing error occurred.
Turn the product off, and then turn the product on.
57.X
PRINTER ERROR
alternates with
CYCLE POWER TO
CONTINUE
A temporary printing error occurred.
Turn the product off, and then turn the product on.
58.X
PRINTER ERROR
alternates with
CYCLE POWER TO
CONTINUE
A temporary printing error occurred.
Turn the product off, and then turn the product on.
59.X
PRINTER ERROR
alternates with
CYCLE POWER TO
CONTINUE
A temporary printing error occurred.
Turn the product off, and then turn the product on.
62.X
PRINTER ERROR
A problem with the product’s memory has occurred. The x value refers to the location of the
problem:
0 = Internal memory
1 to 3 = DIMM slots 1, 2, or 3
You might need to replace the specified DIMM.
64
PRINTER ERROR
alternates with
CYCLE POWER
A temporary printing error occurred.
Turn the product off, and then turn the product on.
66.XX.XX
SERVICE ERROR
alternates with
CHECK CABLES AND
CYCLE POWER
An error occurred in an external paper-handling device.
Turn the product off. Disconnect the cables to all external media handling devices, and then
reconnect them. Turn the product on.
68.X PERMANENT
STORAGE ERROR
alternates with
CHECK SETTINGS
An error occurred in the product’s permanent storage and one or more product settings have
been reset to the factory default.
Print a configuration page and check the product settings to determine which values have
changed (see “Information menu” on page 37).
68.X PERMANENT
STORAGE FULL
The product’s permanent storage is full. Some settings might have been reset to the factory
defaults.
Print a configuration page and check the product settings to determine which values have
changed (see “Information menu” on page 37).
Hold down
STOP while turning the product on. This will clean up the permanent storage by
removing old areas that are not being used.
Control panel messages (continued)
Message Explanation or recommended action