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To locate HP-Authorized Dealers in the United States or Canada, call 1-800-243-9816 (United States)
or 1-800-387-3867 (Canada). Or, go to
http://www.hp.com/go/cposupportguide.
For service for your HP product in other countries/regions, call the HP Customer Support telephone
number for your country/region. See the flyer that came in the box with the MFP.
HP service agreements
Call: 1-800-HPINVENT [1-800-474-6836 (U.S.)] or 1-800-268-1221 (Canada).
Out-of-Warranty Service: 1-800-633-3600.
Extended Service: Call 1-800-HPINVENT [1-800-474-6836 (U.S.)] or 1-800-268-1221 (Canada). Or, go
to the HP Supportpack and Carepaq™ Services Web site at
http://www.hpexpress-services.com/
10467a.
HP ToolboxFX
To check the MFP status and settings and to view problem solving information and online
documentation, use the HP ToolboxFX software. You can view the HP ToolboxFX when the MFP is
directly connected to your computer or when it is connected to a network. You must have performed a
complete software installation to use the HP ToolboxFX. See
Managing and maintaining the
multifunction peripheral (MFP).
Availability of support and service
Around the world, HP provides a variety of service and support options for purchase. Availability of these
programs will vary depending upon your location.
HP Care Pack™ Services and Service Agreements
HP has various service and support options that meet a wide range of needs. These options are not
part of the standard warranty. Support services vary by location. For most MFPs HP offers both in-
warranty and post-warranty HP Care Pack Services and Service Agreements.
To identify service and support options for this MFP go to
http://www.hpexpress-services.com/10467a
and type the MFP model number. In North America, Service Agreement information can be obtained
through HP Customer Care. Call 1-800-HPINVENT [1-800-474-6836 (U.S.)] or 1-800-268-1221
(Canada). In other countries/regions please contact your country/region specific HP Customer Care
Center. See the inbox flyer or go to
http://www.hp.com for the HP Customer Care telephone number in
your country/region.
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