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14 The DIRECWAY System Control Center
The Connectivity Test
Link
The Connectivity Test link is used to test the DW6000’s connectivity to the
NOC. You may lose connectivity to a particular server on the Internet server due
to the Internet or the satellite network being heavily loaded, or due to that server
being down. If possible, check connectivity to some other server on the Internet
to ensure it is not a server-specific problem.
Use the Connectivity Test when performing the troubleshooting procedures
described in Chapter 5 – DW6000 Troubleshooting, on page 25.
The Help Menu The Help Menu contains information about receive and transmit status
messages, installation, troubleshooting, and other topics. Review it to become
familiar with the System Control Center and with the DW6000. Access it by
clicking on
Help.
Note: Print the answer to the entry in the System Control Center Troubleshooting
page, “I am unable to access the DW6000 System Control Center.” The information
on this page will help you if for some reason you have problems accessing the
System Control Center in the future. To access the page, click on the
Troubleshooting entry on the Help Menu, and then click on the entry.
myDIRECWAY If it is part of your service plan, you can click on myDIRECWAY to go to
myDIRECWAY.com. Members get access to a variety of interactive tools and
can check usage online, test satellite speed, manage passwords, check their
account and service plan information, and more.
Figure 9: Help Menu