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Error Messages
The following error messages require operator intervention; they are listed numerically.
02 TONER LOW
Meaning: The toner in the printer cartridge is low.
Action: Check the next several pages of printed output. If the print quality is
acceptable, press the Continue/Enter key to clear the message. Ensure that a
new toner cartridge is available. When the print quality becomes unacceptable,
install the new toner cartridge (see “Changing the Toner Cartridge” on page 111).
Note: If the print quality is unacceptable and you do not have a new toner
cartridge, remove the old cartridge from the printer and gently rock it back and
forth. This may temporarily improve the print quality of the old cartridge.
04 TONER CART MISSING
Meaning: The toner cartridge is either missing or is not in place.
Action: Open the printer and make sure the toner cartridge is seated correctly. If
you have not installed a toner cartridge, do so now.
06 COVER OPEN
Meaning: The top or rear cover of the printer is open.
Action: Close the cover that is open.
11 LOAD paper_size IN tray
Meaning: The tray is out of paper or it contains the wrong size paper. The
message identifies the size of paper (
paper_size
) and the tray (
tray
) that needs
paper.
Action: If the tray is empty, refill it. The printer resumes printing on its own.
If the printer contains the wrong size paper, you have two choices: to use the
current paper size, press the Continue/Enter key; otherwise, load the correct
paper size into the bin.
12 LOAD paper_size IN MANUAL
Meaning: The auxiliary tray requires paper. The message indicates the required
size (
paper_size
).
Action: Place another sheet of paper or other media in the auxiliary tray and press
the Continue/Enter key. If you receive this message and you do not want to use
the manual printing function, set MANUAL to OFF on the Paper Menu. See
“Paper Menu” on page 77.
16 TRAY n MISSING
Meaning: The paper tray is not closed or installed.
Action: Open and close the tray. If you have not installed the tray, do so at this
time.
17 option OPTION ERROR
Meaning: The option was detected previously, but is no longer detected.
Action: Make sure that the option is installed correctly.
196 Network Printer 17: User’s Guide