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White Spots Within Black Image Area
Possible Causes Actions You Should Take Print Sample
Paper does not meet
specification
Use recommended paper
The toner cartridge is
damaged
Replace the toner cartridge with a
new one
Printed Image Rubs Off or Smears
Possible Causes Actions You Should Take Print Sample
There is moisture in the
paper
Load fresh, dry paper
Paper does not meet
specification
Use recommended paper
The front cover is not fully
closed
Close the front cover. Make sure the
side latches are securely locked
The fuser is not functioning
properly
Consider replacing the usage kit. See
“Changing the Usage Kit” on
page 117
Appendix D. Print Quality Problems 217