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50 Appendix D Product Warranties and Notices
Kingston Technology Company MCMaster User’s Guide - Rev. B06
Warranty Claim Requirements
To obtain warranty service, return the defective product, freight prepaid and
insured, to your local authorized Kingston dealer or distributor, or to the
Kingston factory service center located at 17600 Newhope Street, Fountain
Valley, California 92708, U.S.A. You must include the product serial number
(if applicable) and a detailed description of the problem you are experiencing.
You must also include proof of the date of original retail purchase as evidence
that the product is within the applicable warranty period. If you return the
product directly to the Kingston factory, you must first obtain a Return Material
Authorization ("RMA") number by calling Kingston Customer Service at (714)
438-1810, and include the RMA number prominently displayed on the outside
of your package. Products must be properly packaged to prevent damage in
transit.
Free Technical Support
Kingston provides free technical support. If you experience any difficulty
during the installation or subsequent use of a Kingston product, please contact
Kingston’s Technical Support department at either: (714) 435-2639 U.S.
headquarters, or Kingston Germany Office at (089) 62 71 56-21, prior to
servicing your system. This warranty covers only repair or replacement of
defective Kingston products, as provided above. Kingston is not liable for, and
does not cover under warranty, any costs associated with servicing and/or
installation of Kingston products.
Disclaimers
The foregoing is the complete warranty for Kingston products and supersedes all other
warranties and representations, whether oral or written. Except as expressly set forth
above, no other warranties are made with respect to Kingston products and Kingston
expressly disclaims all warranties not stated herein, including, to the extent permitted
by applicable law, any implied warranty of merchantability or fitness for a particular
purpose. In no event will Kingston be liable to the purchaser, or to any user of the
Kingston product, for any damages, expenses, lost revenues, lost savings, lost profits,
or any other incidental or consequential damages arising from the purchase, use or
inability to use the Kingston product, even if Kingston has been advised of the
possibility of such damages.
Copyright © 1996 Kingston Technology Company. All rights reserved. Printed in the U.S.A. Kingston
Technology and the Kingston logo are trademarks of Kingston Technology Company. All other trademarks
are properties of their respective companies.