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Troubleshooting the printer
October 1997 4-3
CLEAR RIBBON
JAM
The ribbon is
jammed.This may be
caused by a paper jam.
Press Cancel to eject the paper. If the
message persists, do as follows:
1. Clear the paper jam.
2. If necessary, clear the ribbon jam.
3. Close the cover.
4. Remove the paper tray.
5. Clear paper from the tray area.
6. Reinsert the tray.
7. Turn the printer Off and then back
On.
If the message still persists, service is
required.
CLOSE COVER The printer cover is
open.
Close the cover.
INIT ERROR The printer failed to
initialize.
Parallel connection ONLY
:
1. Turn Off the printer.
2. Make sure the computer is running.
3. Turn the printer back On.
Other connections
:
1. Turn both the printer and host com-
puter Off.
2. Disconnect the interface cable from
the printer.
3. Turn the printer On.
4.
If the printer does initialize
, proceed
to step 5.
If the printer does not initialize
, turn the
printer Off and then back
On
. If the
message persists, service is required.
5. Turn the printer Off.
6. Reconnect the interface cable.
7. Turn the printer On.
8.
If the printer does initialize
, turn the
host computer On.
If the printer does not initialize
, service
is required.
INSERT TRAY The paper tray is not in
place.
Make sure the tray is inserted and
seated correctly.