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APPENDIX
USER TECHNICAL SUPPORT
Please contact your dealer for information regarding installation, IEEE 1394 interface recommenda-
tions, or application compatibility. If your dealer is unable to help you, contact an authorised Minolta
Service Facility.
Please have the following information ready when calling Minolta Technical Support:
The name and model of your computer:
Available application RAM:
Other connected IEEE 1394 or USB devices:
DS Elite II utility version number:
Symptoms:
Message that appears on the screen when the problem occurs:
Frequency of occurrence:
• The version number of the utility software can be displayed by placing the mouse pointer on the
status bar in the main window.
WARRANTY AND PRODUCT REGISTRATION
Please take the time to fill in the warranty and product registration card.Technical support, scanner
software upgrades, and product information is available when the product is registered.