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Care and Maintenance
Error Messages
Printer Panel Message
Error Message Possible Cause Corrective Action
Add paper (
paper source)
(paper size)(media type)
The paper source is out of
paper.
Add paper to the paper cas-
sette or multi-purpose tray.
Not only the paper source, but
also the paper size and media
type set for the paper source in
question are displayed.
Battery error
MEMORY CARD
The memory card’s
battery is run out or not
installed.
Insert a new battery in the
memory card. (See the memory
card manufacturer’s instruc-
tion.)
Call service
person##:#######
A failure requiring the
attention of service
personnel has occurred.
Note the corresponding error
code (## followed by the colon)
and the total printed pages
1
(####### preceded by the
colon). Turn printer power off
and call for service.
Cassette 1
not loaded
The printer’s media
cassette is not loaded in
the printer, or not closed
fully in position.
Insert the media tray, or close it
securely. (Cassette 1 is shown
as Cassette when no option
paper feeder is installed.)
Cassette 2
not loaded
The paper feeder’s top
media cassette is not
loaded in the paper
feeder, or not closed fully
in position.
Insert the top media tray, or
close it securely. (This mes-
sage is shown only when the
printer is installed with an
option paper feeder.)
Cassette 3
not loaded
The paper feeder’s bottom
media cassette is not
loaded in the paper
feeder, or not closed fully
in position.
Insert the bottom media tray,
or close it securely. (This
message is shown only when
the printer is installed with an
option paper feeder.)
1
The total printed pages is not shown when the error code is F0 (Communication error).
Format error
(Media)
The hard disk or memory
card is not formatted.
Format the media (For a
memory card, ☞P. 60).
Front/Right
cover Open
The front or right side
cover is open.
Check both covers and close
them tightly.
HARDDISK error##
Press CONTINUE
The printer has encoun-
tered an error during
access to the optional
hard disk.
Note the error code (##)
preceded by the HARDDISK
error message. Then, press
CONTINUE to clear the error
situation. Refer to section
Hard disk Error Codes
(☞P. 99).
Duplex unit
not loaded
The Duplex unit is not
installed in the printer.
Install the Duplex unit in the
printer.