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If You Cannot Make Copies As You Want
85
4
If You Cannot Make Copies As You Want
This section explains causes and remedies when copy results are not as expect-
ed.
Problem Cause Action
Copies are not stapled. There are jammed staples
in the stapler.
Remove jammed staples.
⇒
”
e
Re-
moving Jammed Staple” in the Gen-
eral Settings Guide
Note
❒
After removing jammed staples,
staples might not be ejected the
first few times you try to use the
stapler.
The number of copies ex-
ceeds the capacity of the
stapler.
Check the stapler capacity.
⇒
p.37
“Staple”
Copy paper is curled. Turn the copy paper over in the
tray.
Staples are wrongly posi-
tioned.
Originals are not set cor-
rectly.
Check the correct position to place
the originals.
⇒
p.37 “Staple”
Paper jams occur frequent-
ly.
The paper size is not cor-
rect.
Set the correct paper size.
⇒
“Changing the Paper Size”in the
General Settings Guide
You cannot combine sever-
al functions.
Selected functions cannot
be used together.
Check the combination of functions
and make the settings again.
Reference
⇒
p.109 “Combination Chart”
When sorting, the pages
are divided into two
blocks.
The memory became full in
the middle of sorting and
the pages were delivered in
two blocks.
You can interrupt copying when the
memory becomes full.
⇒
p.106
“Memory Full Auto Scan Restart”
In Double Copies mode,
parts of the original image
are not copied.
Combination of original
and copy paper is not cor-
rect.
Select A3
L
for A4
K
originals and
A4 for A5 originals (when using a
100% ratio).
In Border, Center, or Cent-
er/Border mode, parts of
the original image are not
copied.
You set a wide erased mar-
gin.
Make the margin width narrower.
You can adjust it between 2–99mm.
⇒
p.101 “Erase Border Width” and
⇒
p.101 “Erase Center Width”
Originals are not scanned
correctly.
Set the originals correctly.
In Margin Adjustment
mode, parts of the original
image are not copied.
You set a wide erased mar-
gin.
Set a narrower margin with the User
Tools.
⇒
p.101 “Front Margin :
Left/Right”,
⇒
p.101 “Front Margin
: Top/Bottom”,
⇒
p.101 “Back Mar-
gins : Left/Right”,
⇒
p.101 “Back
Margin : Top/Bottom”
There is a lack of margin
space on the opposite side
of the binding position.
MartiniC1_GBcopy4_FM.book Page 85 Tuesday, April 23, 2002 6:23 PM